Privacy Policy

Last updated: 17 October 2026

1. Introduction

ER Media (“we”, “our” or “us”) is a branding, design and digital marketing studio. We respect your privacy and are committed to protecting the personal information you share with us through our website, communications and project enquiries.

This Privacy Policy explains what information we collect, how we use it, when it may be shared and the choices available to you.

Our website primarily provides information about our services, capabilities, work and studio. We do not directly sell products through our website or operate an online checkout.

2. Information We Collect

We may collect the following information when you interact with ER Media:

Information you provide

Name and contact details, including email address and phone number.
Business or company information you choose to share.
Project requirements, messages, questions and consultation requests.
Information you provide through our contact forms, email or other direct communications.

Technical information

When you visit our website, certain technical information may be collected by our hosting provider or website infrastructure, such as IP address, browser type, device information, requested pages and server logs. Analytics information may also be collected if analytics tools are enabled.

Please do not submit passwords, payment card details or other highly sensitive personal information through our contact form.

3. How We Use Your Information

We use the information we collect to:

Respond to enquiries and consultation requests.
Understand your branding, design, marketing or digital project requirements.
Communicate about potential or ongoing projects.
Prepare proposals, estimates and project-related information.
Operate, maintain, protect and improve our website and services.
Prevent spam, misuse and unauthorized access.
Meet applicable legal obligations and protect our legitimate business interests.

We do not sell personal information to third parties.

4. Contact Forms and Email Communications

When you submit an enquiry through our website, the information you provide is processed by our website infrastructure and contact-form service so that we can receive and respond to your message.

Our contact-form service uses a Cloudflare Worker API and Gmail to process and deliver enquiry emails to our business inbox. Information necessary to deliver your enquiry may therefore be processed by these service providers.

We use this information to respond to you and manage our business communications. Submitting an enquiry does not automatically subscribe you to marketing emails.

5. Third-Party Services

We may use third-party service providers to host, secure, operate and maintain our website and business communications. These may include:

Google and Gmail: for receiving and managing business enquiry emails.
Cloudflare: for API hosting, security and related infrastructure.
Hostinger: for website hosting and related services.
Sanity: for managing website journal content.
Other service providers where reasonably necessary to operate our website and deliver our services.

These providers may process information in accordance with their own privacy policies and applicable contractual arrangements. We do not control the independent privacy practices of third-party providers.

We do not knowingly permit third-party providers to use enquiry information for purposes unrelated to providing their services to us, except as permitted by applicable law.

6. Cookies and Similar Technologies

Our website or its service providers may use cookies or similar technologies where necessary for website functionality, security, preferences or analytics.

The specific cookies used depend on the features and services enabled on the website. You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Data Retention

We retain personal information only for as long as reasonably necessary to respond to enquiries, manage business relationships, maintain appropriate records, resolve disputes and comply with applicable legal obligations.

Retention periods may vary depending on the nature of the information and the reason it was collected. When information is no longer required, we take reasonable steps to delete it or otherwise dispose of it securely, subject to applicable legal requirements.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss or misuse.

However, no website, email service or electronic transmission can be guaranteed to be completely secure. We encourage you to avoid including confidential or highly sensitive information in general website enquiries.

9. Data Sharing and International Processing

We do not sell or rent your personal information.

We may disclose information to service providers supporting our operations, where you request or authorize a disclosure, where necessary to protect our rights or security, or where disclosure is required by applicable law.

Some service providers may process information in locations outside your state or country. Where applicable, such processing is subject to relevant legal requirements and appropriate safeguards.

10. Your Privacy Choices and Rights

Depending on applicable law, you may have the right to request access to, correction of or deletion of personal information we hold about you, or to object to or restrict certain processing.

You may also ask us to stop sending non-essential communications.

To make a privacy-related request, contact us using the details below. We may need to verify your identity before acting on a request, and some information may need to be retained where required by law.

11. Children’s Privacy

Our website and services are intended for businesses, professionals and other individuals seeking branding, design or marketing services. We do not knowingly collect personal information from children in circumstances where parental consent is legally required. If you believe a child has provided personal information to us, please contact us so we can review the matter.

12. Changes to This Policy

We may update this Privacy Policy as our website, services, technology or legal obligations change. Any updated version will be published on this page with a revised “Last updated” date.

13. Contact Us

For questions, concerns or requests relating to this Privacy Policy or your personal information, contact:

ER Media

Website: https://ermedia.in/

Email: hello@ermedia.in

Please use the contact details above to submit a privacy-related enquiry.